Data rescue and protection

Data Recovery & Backup

Lost files, precious photos or a computer that won't start?

Just Call Dan can help recover files from computers, external drives, USB drives and memory cards, transfer data from failing devices, and set up reliable backups to help prevent it happening again.

AssessmentDrive, USB, SD and computer files
ProtectionCloud, local and business backups
Next stepIn-house help or specialist referral
Confidential handlingStraightforward assessmentSpecialist recovery availableBackup setup after recovery

Important first step

Stop using the device immediately.

Continuing to use a damaged, failing or accidentally formatted device can overwrite recoverable data. Do not install recovery software, save new files or repeatedly restart the device before it has been assessed.

What we can help with

Data recovery without the technical runaround.

Whether it is family photos, business documents or files from a computer that suddenly stopped working, we will assess the situation, explain the available options and help determine the safest next step.

Deleted files

Files accidentally deleted from computers, external drives, USB drives or memory cards.

Formatted devices

Assessment and recovery attempts for drives or memory cards that have been accidentally formatted.

Computers that won't start

Recovering accessible data from computers where Windows will no longer load or the computer has developed a software issue.

Failing external drives

Transferring recoverable files from external hard drives and storage devices showing signs of failure.

Photo recovery

Recovery of family photos and videos from accessible computers, SD cards, USB drives and external storage.

Data transfers

Moving files from an old, damaged or failing computer to a replacement computer or secure storage device.

How it works

A clear process from assessment to recovery.

01

Stop using the device

Turn the device off and avoid writing any additional information to it.

02

Initial assessment

We identify the device, what happened, which files matter most and whether the issue appears logical or physical.

03

Recovery or specialist referral

Straightforward recoveries may be handled directly. Physically damaged or complex devices can be referred to a specialist recovery laboratory.

04

Return and protection

Recovered files are returned on suitable storage, and we can help set up a safer backup system for the future.

Specialist recovery

Some devices need specialist recovery.

If a hard drive is clicking, grinding, water damaged, dropped or not powering on, the safest option may be a specialist recovery lab. Dan can assess the situation, explain the risk and help point you toward the right next step.

Straightforward recoveries and transfers may be handled directly. Complex SSD, phone, RAID, NAS, server or physically damaged device failures may need specialist equipment and controlled recovery conditions.

Backup and prevention

Recover the files. Then make sure it doesn't happen again.

Recovery solves the immediate problem. A properly configured backup protects against the next failed computer, lost phone, damaged drive or locked account.

Computer backup setupAutomatic cloud backupLocal external-drive backupPhoto and video backupBusiness-file protectionNew-computer data migrationBackup testing and recovery checks

Backup setup

Never Lose It Again Setup

We can review where your important files are stored, configure automatic backups and provide a simple recovery plan so you know exactly what to do if a device fails.

Ask about backup setup

Privacy

Your files are treated as private.

Recovery devices may contain personal photos, business records, financial documents and other sensitive information. Devices and recovered files should only be accessed as required to perform and verify the requested recovery.

Clear customer authorisation before work begins

Files accessed only as required for the recovery

Temporary recovery copies securely removed when no longer required

Data recovery Sydney

Local Sydney help when your files disappear.

Just Call Dan provides data recovery assessments, file transfers and backup assistance for homes and small businesses across Sydney and Western Sydney, including Parramatta, Blacktown, Fairfield, Liverpool and surrounding suburbs.

Sydney homes

Help with personal files, family photos, old computers, USB drives, SD cards and backup setup.

Western Sydney

Local data recovery assessment and backup help across Western Sydney and surrounding suburbs.

Parramatta and Blacktown

Support for home offices, small businesses, external drives, computer transfers and backup planning.

Fairfield and Liverpool

Practical file recovery assessment, data migration and safer backup setup for local households and teams.

FAQ

Data recovery questions.

Can deleted files always be recovered?

No. Recovery depends on the device, how the files were deleted and whether new data has overwritten them. The safest first step is to stop using the device and have it assessed.

What should I do after accidentally deleting files?

Stop using the device straight away. Avoid installing recovery programs, saving new files, downloading updates or repeatedly restarting the device before it has been assessed.

Can you recover data from a computer that won't start?

Often, files can be transferred if the storage device is still readable and the issue is with Windows or the computer itself. An assessment is required before any recovery work proceeds.

Can you recover a clicking hard drive?

A clicking hard drive often indicates physical failure. Turn it off immediately and do not keep testing it. It may need assessment by a specialist recovery laboratory.

Can you recover photos from an SD card or USB drive?

Recovery may be possible depending on the condition of the card or drive, whether it has been formatted and whether new files have overwritten the old data.

Do you recover data from phones?

Basic transfer or account recovery assistance may be possible. Physically damaged, locked or inaccessible phones may need a specialist phone recovery provider.

How much does data recovery cost?

The cost depends on the device, the type of failure and whether specialist laboratory work is required. We will assess the situation and explain the available options before any paid recovery work proceeds.

Can you set up backups after recovering my files?

Yes. Dan can help with local external-drive backups, automatic cloud backup, photo and video backup, business-file protection and simple recovery checks.

Need help now?

The sooner you stop using the device, the better.

Tell Dan what happened, what type of device is affected and which files matter most. We will help determine the safest next step.