Deleted files
Files accidentally deleted from computers, external drives, USB drives or memory cards.
Data rescue and protection
Data Recovery & Backup
Lost files, precious photos or a computer that won't start?
Just Call Dan can help recover files from computers, external drives, USB drives and memory cards, transfer data from failing devices, and set up reliable backups to help prevent it happening again.
Free assessmentNo-obligation initial review
ProtectionCloud, local and business backups
Next stepIn-house help or specialist referral
Confidential handlingFree initial assessmentSpecialist recovery availableBackup setup after recovery
Important first step
Stop using the device immediately.
Continuing to use a damaged, failing or accidentally formatted device can overwrite recoverable data. Do not install recovery software, save new files or repeatedly restart the device before it has been assessed.
What we can help with
Data recovery without the technical runaround.
Whether it is family photos, business documents or files from a computer that suddenly stopped working, we will assess the situation, explain the available options and help determine the safest next step.
Formatted devices
Assessment and recovery attempts for drives or memory cards that have been accidentally formatted.
Computers that won't start
Recovering accessible data from computers where Windows will no longer load or the computer has developed a software issue.
Failing external drives
Transferring recoverable files from external hard drives and storage devices showing signs of failure.
Photo recovery
Recovery of family photos and videos from accessible computers, SD cards, USB drives and external storage.
Data transfers
Moving files from an old, damaged or failing computer to a replacement computer or secure storage device.
Simple pricing
Find out what can be recovered—for free.
We’ll assess the device, explain the safest next step and confirm the price before any recovery work begins.
Initial assessment
Free
No obligation. We assess the issue and explain your recovery options.
Straightforward data recovery
From$199
For logical recovery where the storage device is readable and does not require specialist laboratory work.
- Computers, external drives, USBs and memory cards
- Deleted files, formatted devices and non-starting computers
- Clear quote before any paid recovery begins
- Specialist recovery available for physical or complex damage
From $199 applies to straightforward logical recovery. Clicking, dropped, liquid-damaged, physically failed or complex devices may require specialist recovery and will be quoted separately.
How it works
A clear process from assessment to recovery.
Stop using the device
Turn the device off and avoid writing any additional information to it.
Initial assessment
We identify the device, what happened, which files matter most and whether the issue appears logical or physical.
Recovery or specialist referral
Straightforward recoveries may be handled directly. Physically damaged or complex devices can be referred to a specialist recovery laboratory.
Return and protection
Recovered files are returned on suitable storage, and we can help set up a safer backup system for the future.
Specialist recovery
Some devices need specialist recovery.
If a hard drive is clicking, grinding, water damaged, dropped or not powering on, the safest option may be a specialist recovery lab. Dan can assess the situation, explain the risk and help point you toward the right next step.
Straightforward recoveries and transfers may be handled directly. Complex SSD, phone, RAID, NAS, server or physically damaged device failures may need specialist equipment and controlled recovery conditions.
Backup and prevention
Recover the files. Then make sure it doesn't happen again.
Recovery solves the immediate problem. A properly configured backup protects against the next failed computer, lost phone, damaged drive or locked account.
Computer backup setupAutomatic cloud backupLocal external-drive backupPhoto and video backupBusiness-file protectionNew-computer data migrationBackup testing and recovery checks
Backup setup
Never Lose It Again Setup
We can review where your important files are stored, configure automatic backups and provide a simple recovery plan so you know exactly what to do if a device fails.
Privacy
Your files are treated as private.
Recovery devices may contain personal photos, business records, financial documents and other sensitive information. Devices and recovered files should only be accessed as required to perform and verify the requested recovery.
Clear customer authorisation before work begins
Files accessed only as required for the recovery
Temporary recovery copies securely removed when no longer required
Data recovery Sydney
Local Sydney help when your files disappear.
Just Call Dan provides data recovery assessments, file transfers and backup assistance for homes and small businesses across Sydney and Western Sydney, including Parramatta, Blacktown, Fairfield, Liverpool and surrounding suburbs.
Sydney homes
Help with personal files, family photos, old computers, USB drives, SD cards and backup setup.
Western Sydney
Local data recovery assessment and backup help across Western Sydney and surrounding suburbs.
Parramatta and Blacktown
Support for home offices, small businesses, external drives, computer transfers and backup planning.
Fairfield and Liverpool
Practical file recovery assessment, data migration and safer backup setup for local households and teams.
FAQ
Data recovery questions.
Can deleted files always be recovered?
No. Recovery depends on the device, how the files were deleted and whether new data has overwritten them. The safest first step is to stop using the device and have it assessed.
What should I do after accidentally deleting files?
Stop using the device straight away. Avoid installing recovery programs, saving new files, downloading updates or repeatedly restarting the device before it has been assessed.
Can you recover data from a computer that won't start?
Often, files can be transferred if the storage device is still readable and the issue is with Windows or the computer itself. An assessment is required before any recovery work proceeds.
Can you recover a clicking hard drive?
A clicking hard drive often indicates physical failure. Turn it off immediately and do not keep testing it. It may need assessment by a specialist recovery laboratory.
Can you recover photos from an SD card or USB drive?
Recovery may be possible depending on the condition of the card or drive, whether it has been formatted and whether new files have overwritten the old data.
Do you recover data from phones?
Basic transfer or account recovery assistance may be possible. Physically damaged, locked or inaccessible phones may need a specialist phone recovery provider.
How much does data recovery cost?
The initial assessment is free. Straightforward logical recovery starts from $199. Physically damaged or complex devices may require specialist recovery and will be quoted separately before work begins.
Can you set up backups after recovering my files?
Yes. Dan can help with local external-drive backups, automatic cloud backup, photo and video backup, business-file protection and simple recovery checks.
Recovery and backup detail
When files disappear, the first job is to protect what might still be recoverable.
Data recovery depends on what failed, what happened after the failure and whether the device is still being used. The practical first step is a calm assessment before more damage is done.
Common recovery jobs
Deleted documents, missing photos, external drive issues, USB drives, old computer transfers, failing laptops and business files that need to be copied before a machine gets worse.
When to stop using it
If a drive is clicking, a computer is freezing, files are vanishing or a disk is asking to be formatted, stop using it until the risk is checked.
After recovery
The next step is usually a safer backup setup: local copy, cloud copy, regular checks and a simple plan so one failed device does not become another emergency.
What Dan can help with locally
Initial assessment, straightforward recovery, file transfers, backup setup and clear advice when specialist lab recovery is the right path instead of forcing a risky repair.
- Photo, document and business file recovery
- External drive, USB and computer transfer help
- Backup setup after recovery
- Referral guidance for specialist lab cases
Careful recovery
Data recovery trust starts with not making the problem worse.
The honest first step is assessment. Some jobs are straightforward, some need a specialist lab, and some devices should not be repeatedly powered on just to “try one more thing.”
Check the risk first
What happened, what device is involved, what has been tried and whether continued use could overwrite or damage recoverable data.
Say when lab recovery is better
Clicking drives, severe physical damage and some encrypted or failed media may need specialist equipment.
Set up backups after
Recovery is only half the job. The better outcome is a backup plan that makes the next failure less urgent.
Good first details to send
- Device type and age
- What changed before files disappeared
- Whether the device still powers on
- Which files matter most
What not to do
- Do not keep saving new files to the same drive
- Do not format if asked
- Do not keep forcing a failing drive to start
- Do not install recovery tools onto the damaged drive
Need help now?
The sooner you stop using the device, the better.
Tell Dan what happened, what type of device is affected and which files matter most. We will help determine the safest next step.